By using LoveStory, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the app.
1. Information We Collect
We may collect the following types of information depending on how you use the app.
1.1 Information You Provide
- Account information, such as your email address when you sign in with email
- Login information provided through Sign in with Apple
- Profile information, such as your nickname, avatar, birthday, gender, and bio
- Content you choose to create or upload, including photos, videos, captions, notes, reminders, and messages
- Information you provide when contacting us for support
1.2 Information Collected Automatically
When you use LoveStory, we may automatically collect certain information, including:
- Device information, such as device model, operating system, app version, language, and time zone
- App usage information, such as app events, basic diagnostics, crash information, and feature interactions
- Push notification token, if notifications are enabled
- Attribution or install source information, such as campaign or deep link data
1.3 Information from Third Parties
We may receive information from third-party services you choose to use with LoveStory, such as:
- Apple, when you use Sign in with Apple
- Push notification providers
- Analytics, attribution, or install tracking partners
2. How We Use Information
We use information to:
- Create and manage your account
- Let you sign in and keep your profile up to date
- Provide app features such as photo memories, reminders, location tagging, and in-app interaction features
- Send reminders, service messages, and account-related notifications
- Improve app performance, stability, and user experience
- Understand app usage and measure campaign or install performance
- Prevent abuse, protect security, and comply with legal obligations
3. Permissions We May Request
Depending on the features you use, LoveStory may request access to:
- Photos or media library, so you can upload profile photos and memory content
- Location, so you can tag memories with places
- Notifications, so you can receive reminders and service messages
You can manage these permissions at any time in your device settings. If you deny certain permissions, some features may not work as intended.
4. How We Share Information
We do not sell your personal information.
We may share information in the following situations:
- With service providers that help us operate the app, such as authentication, cloud storage, push notification, attribution, analytics, and infrastructure providers
- When you intentionally share content through app features involving your partner or another invited user
- When required by law, regulation, legal process, or to protect rights, safety, and security
- As part of a business transfer such as a merger, acquisition, or asset sale, if permitted by law
5. Third-Party Services
LoveStory may rely on third-party services to support certain features, including:
- Sign in with Apple
- Firebase Cloud Messaging
- Adjust or similar attribution services
- Cloud upload, delivery, or hosting providers
- Embedded web content or external web pages opened inside the app
These third parties may process information in accordance with their own privacy policies. We encourage you to review their policies when relevant.
6. Data Retention
We keep information for as long as reasonably necessary to provide the service, operate the app, resolve disputes, enforce our agreements, and comply with legal obligations.
If you request account deletion, we will process your request within a reasonable period, subject to operational, legal, and security requirements.
7. Your Choices and Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Delete your account or certain content
- Withdraw permissions through your device settings
- Contact us with questions or requests about your privacy
To make a privacy-related request, please contact us at haiwai240@gmail.com.
8. Children's Privacy
LoveStory is not intended for children under the age required by applicable law to use the service without parental consent. If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.
9. International Transfers
Some of our service providers may operate in countries outside your place of residence. By using LoveStory, you understand that your information may be processed in other jurisdictions, subject to applicable legal safeguards where required.
10. Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app or by other appropriate means. Your continued use of LoveStory after an update means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or would like to submit a privacy request, please contact:
Operator: MooreJamirious
Email: haiwai240@gmail.com